Web Server Trouble Shooting

1.       In this we get these types of errors

(a)    Report Related Tables.

(b)   XML file invalid error.

(c)    HTTP Transfer error.

(d)   HTTPS status code

(e)   Reports not posing initially

(f)     Distribution status is not posted

(g)    Directory creation failed

(h)   Error 404 not found.

(a)    Report Related Tables:

PS_CDM_DIST_NODE: These are report distribution nodes. Check the configuration we have a system wide reports not posting issue`

People Tools->Process Scheduler-> Report node

PS_CDM_AUTH: This tells you who(users/roles) the reports were distributed to.

PS_CDM_LIST: It tells the process name where the process stored its o/p. The o/p was distributed to the distribution status.

TRANSLATE VALUES FOR DIST STATUS: Dist status 0=None, 1= scheduled, 2= processing, 3= Generated,

4=unable to post, 5= posted, 6= Delete, 7=Posting.

(b)   The XML file returned by the webserver is invalid & XML doc object creation failed?

Because we have to set the authentication option on default local node.

I,e PT-> Integration Broker->Integration Setup->Nodes

(c)    HTTP Transger error( Java Exception thrown:Java.net.socketException)

Check the dist agent logs for process scheduler(PT->Process Scheduler->Report Nodes)

Check URL  & URI is fully qualified & includes both the appserver name & the domain.

(d)   HTTP status code is:902(63,72) Java exception thrown

This is probably wrong with report node configuration.(PT->Process Scheduler->Report Node)

Check the connection information(http/https),URL host,URI Host & URI Resource( This should be scheduler transfer)

Also confirm report repository location in the web profile config.properties.

(e)   Error 404 not found: This is due to an incorrect value in the URL field under

PT->Process Scheduler->Report Nodes.